SpaDiva Review Rating: A Spa Diva "Rock" Star!
1. Aesthetics/Location
Revive and soothe your soul at the Rock Spa at the Hard Rock Hotel in the heart of San Diego's lively, engaging, "rocking," and renowned Gaslamp Quarter, a thriving entertainment, shopping, dining and historic downtown district. The Rock Spa is the spa experience you'll long for before or after a night on the town, or for that great escape!
2. Ambience
The Rock Spa is contemporary Spa Diva chic with a transcending and calming spirit. Beyond the simple, but alluring, entrance, the Rock Spa entices you with its delicate balance of urban chic with modern ambience. The minimalist design and style of the spa creates an uncluttered, color palette-soothing, aesthetically pleasing, and relaxed place to rewind and unwind.
3. Customer Service
A day before my SpaDiva visit, my boyfriend and I stopped by to confirm my appointment and purchase a Rock Spa gift certificate (as this was a birthday treat for the SpaDiva courtesy of my fabulous boyfriend - Divine!). We were pleasantly greeted and treated by Claudia, the Front Desk Receptionist & Spa Attendant. Claudia exuded positive, courteous, and professional customer service and an engaging can-do attitude that left me with a great first impression of the Rock Spa. The next day, I had limited interactions with the Spa Attendants, but they did an amazing job of keeping everything tidy, replenished, and stocked. They were like disappearing spa elves that kept the Rock Spa in perfect condition.
4. Qualified and skilled staff/Treatments
The SpaDiva selected a rewarding combination of treatments which included a 50-minute "Mud" Body Treatment, and a 20-minute "Enrich It" Aromatherapy Scalp Massage.
As I anxiously sat in the "shi-shi foo-foo" and delightful waiting area complete with stylish and supple leather chairs and a cozy rug, I was greeted and whisked away by my appointed Masseuse named Michelle, who I later secretly nicknamed my "Guide," as she perfectly led me and thoughtfully communicated every step of my treatment journey.
When I walked into the soothing, dimly lit treatment room, I knew that I was in for a Spa Diva treat. My "Guide" Michelle began to verbally illustrate and make me aware of what and how I would feel at each stage of my treatment experience. My "Guide" Michelle first applied an enhancer type of tonic/lotion as an activator to prepare my body for the warm, soothing, mineral mud (Aaaah!). Michelle then prepared me for a 10-minute wrap which ultimately led to one of the most AMAZING aromatherapy scalp massages I ever had. It was amazing because of the skills of a gifted "Guide" who perfectly prepared me to receive. I was sent into a deep and peaceful state of relaxation as the calm and therapeutic scent of peppermint was applied and methodically massaged into my scalp (Aaaahh!).
Unfortunately all good things must come to an end... As I fell deeper and deeper into a state of relaxation, my "Guide" Michelle peacefully instructed me on what was to happen next...a tranquil, in-room waterfall shower. The shower felt so good I didn't want to get out, but indeed, I would have missed out on being slathered and massaged with warm, hydrating lotion. Although the final massage seemed like it ended too soon, it was the "icing on the cake" for the entire experience. My body felt transformed, my mind uplifted, and my spirit renewed.
5. Variety of Services Offered
The Rock Spa Menu is a creative blend of spa services suitable for a SpaDiva's taste. Aside from the massages and body treatments offered, the Rock Spa offers a unique collection of facials and "Rock Inductions" which are specially packaged body treatments which include a hot towel treatment for your feet, reflexology, aromatherapy scalp massage, and a special gift to take the memory home.
Check out the "Energize" Rock Induction and Love Potion #9, a decadent, 6-hour couples package that sounds absolutely "Spa-tastic!"
6. Diva Essentials
The SpaDiva enjoyed hot green tea and a delightful menu of assorted healthy nibbles including dried apricots, banana chips, and honey roasted peanuts, which kept the SpaDiva satisfied following a fulfilling spa experience.
7. Diva Necessities
Timing is everything, right? But how did they do that? The Rock Spa is not a spacious spa, but the layout and timing is clever, and it is built to serve a Spa Diva perfectly... the timing of guests, schedule of appointments, attention to detail, and upkeep of the spa was timed out perfectly, so much that I felt like I almost had the whole place to myself! With 10 lockers, two showers, one treatment waiting room, a women's- only steam room built for six, I rarely saw other guests, never had to ask for anything, and never wanted or waited for anything. All the Spa Diva necessities and body care products were readily available, and the robes were oh-so-light, airy, and comfortable, like being enveloped by a cloud.
8. Bonus Items There are various bonus items to cover, but for now I'll share three:
Bonus Item #1: The Rock Spa menu alone will captivate a SpaDiva's interest, but it is the thoughtful design of the Rock Spa that gives a Spa Diva the opportunity to put the final touches on her "Rock Star" experience: It's that beauty "bar" in the women's locker room! It's the perfect area for a Diva to end her spa experience, and make those final beauty and cosmetic refinements as she prepares for a night on the town or a night at home. The SpaDiva enjoyed the built in bar-height beauty table and barstools with perfect lighting for application of your makeup, and supply of beauty essential products to complete your look.
Bonus Item #2: The Rock Spa offers six unique facials and a signature facial, which have intrigued me enough to return for a near future facial visit. The Rock Spa gives Spa Divas facial options to "illuminate", "ravish", "drench", "lift", or "purify", and the Rock Spa's "Peace and Love" Signature Facial promises to "kiss your face."
The Rock Spa also offers "Quickies" specially created for Spa Divas on the go! These "quickies" are 25-minute mini facials, massages, leg wraps and reflexology that will accommodate even the busiest Spa Diva.
9. Cleanliness
The SpaDiva's cleanliness rating for the Rock Spa is a Perfect 10 out of 10! The Spa absolutely sparkled, which positively contributed to the SpaDiva's overall experience.
10. Final Reflection/Final Comments
The Spa Diva applauds the Rock Spa's Menu, enticing combination of spa services available, skilled staff, and seamless efforts to make a spa guest feel like a "Rock Star." The clever design and programming of the spa is well thought out with a Diva in mind. For a pampered "Rock Star" experience, indulge in the Rock Spa. The SpaDiva wishes you renewal and a glam "rockin" time at the Rock Spa.
Copyright 2009 Spa Diva Review. All rights reserved.